Please present your valid residence card at our website or savings counter in Japan Post Bank or Post Offices.

[Bank Website Procedure]
You can access "Customer Information Declaration Website" from the "Customer Information Submission Request Website", and upload a photo of your valid residence card and respond to the questions.

[Over-counter Procedure]
Please present your valid residence card, bankbook or ATM cards at savings counter in Japan Post Bank or Post Offices.

Also, if your residence card has been extended, even if there is no message "Please bring your residence card to the counter" displayed, please present your residence card at savings counter in Japan Post Bank or Post Offices as soon as possible.

Related Page：To Valued Customers who read the message regarding information update on your residence card/period of stay at bank ATM.

▶ Japanese（在留カード・在留期間の情報更新に関するメッセージが出ました。どうすればよいですか。）